News, guides, and insights from the Vend team

How Automated Parking Systems Unlock NOI in Mixed-Use Developments

In commercial real estate, every square foot counts. And when it comes to structured parking, CRE owners are under more pressure than ever to turn what was once a sunk cost into a revenue-generating, experience-enhancing asset. That’s where automated parking systems come in. At Vend, we’ve seen firsthand how these systems can dramatically impact a property’s net operating income (NOI) while also improving the tenant experience and streamlining operations.

Best Practices for Tenant Communication During a Parking Transition

Switching parking vendors is a strategic move that can unlock new value for your property—from better reporting and higher revenue to a more seamless tenant and guest experience. But even the best system can hit speed bumps if tenants aren’t properly informed during the transition.

On the Spot with Emmanuel Giovanni, Facility Manager at Vend

In this edition of On the Spot, we caught up with Emmanuel Giovanni, Facility Manager at Vend Park and one of the most well-loved faces among tenants in North Bethesda. Known for his professionalism, problem-solving, and easygoing nature, Emmanuel is as respected by building management as he is popular with the people parking every day. Whether he’s managing a complex install or chatting with a tenant about their weekend plans, Emmanuel brings the same energy: thoughtful, reliable, and always one step ahead.

On the Spot with Derek Wills, Implementations at Vend

This week on On the Spot, we’re catching up with Derek Wills—tech enthusiast and wine connoisseur. Based in Dallas, Derek is on the front lines of Vend’s implementation efforts, making sure each new location goes live without a hitch. From manufacturing floors to smart parking systems, his journey is anything but ordinary. Let’s dive in.

On the Spot with James Jones, Sr Facility Manager at Vend

For this edition of On the Spot, we caught up with James Jones, one of the rock-solid operators behind Vend Park’s day-to-day success. Based out of Bethesda, James is the kind of person who thrives under pressure, fixes problems before they become problems, and keeps things running smoothly—often in the background. We sat down with him to learn more about what brought him to Vend, his goals, and what he’s binge-watching when he’s not troubleshooting gate arms.

Curbside Competition: Winning Back Travelers from Rideshare Services

Over the past decade, rideshare apps like Uber and Lyft have transformed how travelers get to and from the airport. For airport parking operators, that’s meant a noticeable shift in curbside traffic—and, in many cases, a sharp drop in parking revenue.

The Future of Airport Parking: How Tech is Transforming the Traveler Experience

Airports are evolving quickly to meet the expectations of today’s travelers—and yet, many airport parking operations are stuck in the past. Long lines at payment kiosks, outdated ticketing systems, and confusing signage all contribute to a poor first and last impression for passengers. As airports invest in creating seamless experiences inside the terminal, the journey begins and ends in the parking lot.

Leveraging Partnerships to Drive Parking Revenue

One of the most effective—yet often overlooked—strategies for increasing revenue is leveraging partnerships. Strategic collaborations with technology providers, mobility platforms, and local businesses can help owners unlock new demand channels, optimize pricing, and create a seamless customer experience. In this post, we’ll explore key types of partnerships that can drive revenue and practical strategies for integrating them into your parking operation.

Navigating Parking Regulations and Compliance Issues

In the ever-evolving landscape of urban mobility, parking operators and commercial real estate owners face a complex web of regulations and compliance challenges. From ADA requirements and zoning laws to revenue reporting and data privacy, navigating these legalities is critical to maintaining operational efficiency and avoiding costly penalties.As cities push for smarter, more sustainable transportation policies, parking regulations are becoming more intricate. Staying ahead of these compliance issues isn’t just about checking boxes—it’s about proactively adapting to regulatory shifts while optimizing revenue and customer experience. Here’s what you need to know about the key compliance challenges and how to tackle them effectively.