Drivers park once and Vend remembers them everywhere
First-time visitors enter a phone number. After that, the system recognizes their vehicle automatically at every Vend location. No tickets, no keycards, no app to download.
How parking works for a first-time visitor
Drive up
The driver approaches the entry. Vehicle recognition scans their make, model, color, and plate.
Register
At a gated location, they enter their phone number at the kiosk. At a gateless location, they scan a QR code. Either way, their vehicle is now tied to their profile.
Pay
A text message links them to the web app where they add payment. They can also pay by credit card, Apple Pay, or Google Pay at the kiosk.
Drive out
If they've already paid, the gate opens automatically. If not, they pay at the exit kiosk. Either way, they're out in seconds.
Every visit after that is automatic
Once a driver has registered, the system knows them. They drive in, the gate opens. They drive out, they're charged automatically. No phone number entry, no kiosk interaction, no paper anything.
This works across every Vend-managed property. A driver who parks at your office building in Arlington is already recognized when they visit your retail property in Dallas.
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“A top-tier parking experience. The flexibility of Vend's system made it the perfect choice for our location. The impact on user experience has been phenomenal. Our property team now spends less time on manual processes."
Amy Youkhan
Property Manager, 600B
of transactions are captured
Because Vend uses gated access with vehicle recognition, drivers pay before they leave. There's no relying on signage or hoping people scan a QR code on the way out. Revenue capture is built into the physical infrastructure.
Multiple ways to pay, no app required
Drivers pay by phone, credit card, Apple Pay, Google Pay, or at the kiosk. Saved payment methods charge automatically on future visits. SpotHero and ParkWhiz reservations integrate directly, so prepaid drivers pass through without additional steps. For drivers who prefer not to share a phone number, a 4-digit PIN code at the kiosk works as an alternative.
Pay by Text
Credit Card
Apple Pay
Google Pay
At the kiosk
4-digit Pin
Validations applied instantly
Every validation is tracked and audited automatically. No chaser tickets, no manual credits. Tenants and retailers validate visitor parking in three ways:
Send a validation link before the visitor arrives
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Look up the driver in the tenant portal and apply it directly
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Provide a QR code the visitor scans in the lobby or at the register
“Vend Park has made using the gate an easier experience for our families. Nothing is worse on a rainy day than to get your child buckled into the car and realize you have lost your paper ticket to exit the parking. With the new system, it makes it easy to scan the validation code on their phones and easily exit at the gate, no more paper tickets.”
Laurie Seitz
Center Director, Bright Horizons (Constitution Wharf Tenant)
24/7 live support when drivers need help
Real people, available around the clock. Drivers reach support from the kiosk, by phone, or through the web app. The support team sees the driver's full session, so they can resolve issues on the first contact.
Access assistance at entry or exit
Questions about a session or charge
Receipts and account updates
License plate or account corrections
Validation or monthly parking questions
The parking experience your property deserves
Your tenants and visitors judge your property by every interaction, including parking. Vend makes that first and last impression a good one.
