In the ever-evolving landscape of urban development, the need for efficient commercial parking solutions has never been greater. Businesses, municipalities, and property owners are constantly seeking innovative ways to optimize parking operations, improve customer experiences, and generate revenue. As technology advances, one approach stands out as a game-changer: selecting a technology solution that also serves as a Merchant of Record (MOR). In this blog, we will delve into the world of commercial parking technology and explore how choosing a solution that assumes the role of an MOR can provide substantial value.

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The Evolution of Parking Technology

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Parking technology has come a long way from simple ticket dispensers and coin-operated meters. Modern solutions leverage a myriad of tools and technologies such as license plate recognition, mobile payments, real-time availability displays, and automated gates. These advancements have significantly enhanced the convenience of parking for both operators and users, but the benefits don't stop there.

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The Role of a Merchant of Record

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A Merchant of Record (MOR) is a pivotal component in any transaction. It is the entity responsible for facilitating and processing payments securely. By selecting a commercial parking technology that also serves as your MOR, you can unlock numerous advantages:

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• Streamlined Payment Processes: With a single platform handling parking reservations, payments, and transactions, the entire process becomes more efficient. This simplifies operations for parking facility managers and provides a seamless experience for customers. As the MOR for our clients, Vend handles all payments and takes on the associated liabilities, such as collecting sales tax, ensuring Payment Card Industry (PCI) compliance, managing all payment processor fees, reviewing fraud offenses, and handling payment reconciliation, refunds, and chargebacks.

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• Enhanced Security: Security is paramount in payment transactions. When your parking technology doubles as the MOR, you benefit from a system designed to protect financial data and guard against fraudulent activities.

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• Comprehensive Reporting: An integrated MOR system allows you to access detailed financial reports and transaction histories, making it easier to track revenue, analyze user behavior, and optimize your parking operations.

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• Regulatory Compliance: Parking technology that serves as an MOR is well-versed in industry regulations and compliance standards, ensuring that your operation remains within legal boundaries.

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Generating Value with Commercial Parking Technology

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Now, let's explore how the fusion of parking technology and the role of an MOR can generate significant value for both parking operators and users:

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• Increased Revenue: One of the most tangible benefits of integrated parking technology is the potential for increased revenue. Customers are more likely to use your facilities when they can easily make payments, resulting in higher transaction volume and payment compliance.

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• Improved Customer Experience: Convenience is key in today's fast-paced world. A seamless parking experience, from entry to exit, enhances customer satisfaction and encourages repeat business.

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• Reduced Operational Costs: Integrating technology and MOR functionality reduces the need for manual interventions, saving on labor costs and minimizing human errors.

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• Data-Driven Decision Making: With comprehensive transaction data at your disposal, you can make informed decisions to optimize pricing, marketing, and overall parking facility management.

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• Competitive Advantage: Offering a modern, streamlined parking experience can set your business apart in a crowded marketplace, attracting more customers and increasing brand loyalty.

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Bonus tip:

• Some MOR or reservations systems hold all of the revenue they collect on your behalf and only pay you at the end of the month.  Improve cash flow by making sure your MOR pays you daily, it’s your revenue after all!

In the age of digital transformation, selecting the right commercial parking technology is crucial. Choosing a solution, like Vend, which also serves as a Merchant of Record can take your parking operations to the next level by streamlining payment processes, enhancing security, and providing invaluable transaction data. By doing so, you not only generate more revenue but also improve customer satisfaction and gain a competitive edge in the market. In the world of commercial parking, the road to success starts with advanced technology and ends with a satisfied customer driving away with ease. To learn more about Vend, schedule a demo.