Delivering the best parking experience isn't about offering a one-size-fits-all solution. At Vend, we recognize that each property, tenant, and guest has unique needs that require innovative, flexible, and agile approaches. Recently, we had the opportunity to demonstrate these qualities when a new client faced a unique challenge with their high-profile visitors.

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The Challenge: Privacy Concerns from High-Profile Visitors

A tenant at a new location, frequently hosted high-profile guests who needed to park at the location and were uncomfortable providing their phone numbers to access the parking facility—a standard requirement for first-time visitors at Vend locations. The tenant needed a solution that respected their guests' privacy without sacrificing convenience or security.

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Vend’s Innovative PIN-Code Solution

Understanding the importance of privacy for these visitors, our team quickly devised a tailored solution: a PIN-code entry system. Instead of entering a phone number upon arrival, guests can now create a unique 4-digit PIN code at the entrance Smart Kiosk. This simple adjustment maintains visitor anonymity while preserving the functionality of our parking system.

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How It Works: Simple and Secure

1. Upon Entry: The guest approaches the entrance kiosk and selects the option to create a 4-digit PIN code instead of entering a phone number.
2. Parking Experience: The guest parks as usual, enjoying their visit without concerns about privacy.
3. Upon Exit: At the exit kiosk, you are automatically detected by your license plate or the guest enters the same 4-digit PIN code they set upon entry.
4. Payment or Validation:some text
   1. Validated Guests: If the guest has a parking validation, it is automatically applied upon exit.
   2. Standard Payment: If not validated, the guest can conveniently pay their parking fee using the chip card reader or tap-to-pay options available at the kiosk.

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Benefits for Everyone Involved

• Guests: Enjoy a seamless parking experience without sharing personal contact information.
• Tenants: Can assure their high-profile visitors of privacy and a hassle-free visit.
• Property Owners: Benefit from enhanced tenant satisfaction and a flexible parking system that adapts to unique needs.

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Rapid Response and Implementation

What sets Vend apart is not just our innovative solutions but the speed at which we deliver them. Our engineering team swiftly developed and implemented the PIN-code system, ensuring minimal disruption and immediate benefits. The tenant and property owner were thrilled with our creativity and responsiveness, reinforcing our commitment to listening and adapting to our client's needs.

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Why Choose Vend as Your Parking Technology Partner

• Innovation: We develop solutions that meet your specific needs.
• Flexibility: Our systems adapt to align with your requirements.
• Agility: We move quickly from idea to implementation, minimizing wait times and maximizing satisfaction.

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Parking is more than just a space for vehicles; it's an extension of your property's experience. With Vend as your technology partner, you can be confident that we will deliver tailored and thoughtful solutions that prioritize the comfort and satisfaction of your tenants and guests. We're here to ensure that your parking system is not just functional but exceptional.

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Interested in learning how Vend can tailor a parking solution for your property? Contact us today and let's create something exceptional together.

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